Need a replacement biller to keep things smoother,

Medical Biller / Data Entry Specialist is responsible for accurately entering patient, insurance, and billing data into the healthcare management system; preparing and submitting medical claims to insurance companies. Generate and review aging reports to follow up on unpaid claims. Assist with other billing and administrative tasks as assigned.

Medcare MSO is the 3rd largest USA-based Healthcare IT company in Pakistan, with 1000+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are looking forward to onboarding Business Development Representatives.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Position: Business Development Executive
Shift Timing: 07:00pm-04:00am
Location: MMalam, Lahore

Responsibilities

  • Prospect and develop new business sales opportunities through multi-channel cold outbound calls, emails, and social outreach
  • Engage with prospects through emails and phone calls to learn about their needs.
  • Qualify sales leads by conducting high level conversations with executives
  • Strategize with team members to innovate & improve the overall sales development process
  • Conduct sales development best practices with email marketing and cold calling.
  • Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans

Requirements

  • Minimum degree bachelor’s or above
  • 1-2 years of professional quota carrying B2B Sales and or SAAS Sales.
  • Has experience cold calling, qualifying inbound leads, and handling customer/prospect objectives
  • Strong work ethic with confidence to work autonomously
  • Excellent written and oral communication, organizational, and analytical skills.
  • Knowledge of LinkedIn Sales navigator.

Medcare MSO is the 3rd largest USA-based Healthcare IT company in Pakistan, with 800+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are looking for a Senior Business Analyst ((Healthcare IT-EHR) (full-time, office-based position)) to join our Software Development Team in our Lahore office.

You will work with other business analysts and product managers to define and finalize the customer requirements. Your JD will include performing detailed requirements analysis, documenting business processes, writing user stories, acceptance criteria, agile breakdown of requirements, and performing user acceptance testing along with the product manager. You will also have to conduct demos and walkthroughs for different stakeholders. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Position: Senior Business Analyst (Healthcare IT-EHR)

Shift: Morning

Location: 5T, 5th Avenue Plaza, Block T Gulberg 2, Lahore

 

Job Description

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and documentation of requirements.
  • Active involvement in discussions with business stakeholders to enlist the business
  • requirements. Writing acceptance criteria based on provided user stories by the Product owner(s).
  • Creation of mockups, wireframes, and demonstrations to the stakeholders to collect feedback and purpose changes.
  • Creation of logical workflows of gathered requirements through UML diagrams.
  • Gathering critical information from meetings with various stakeholders and producing useful documentation along with technical/domain details.
  • Ensuring provided solutions to a problem, meet customer business needs and requirements.
  • Effectively communicating your insights and plans to cross-functional team members.
  • Working closely with the development team and product owner.
  • Ensuring the definition of done in UAT’s session based on defined acceptance criteria in user stories.
  • Staying up to date on the latest process and IT advancements to automate and modernize systems.
  • Creating documents to outline the proposed changes and the steps involved

 

Job Requirements

  • Minimum Bachelor’s degree in IT or CS.
  • Minimum 4+ years of proven experience as a business/system analyst in US health care IT.
  • Understanding of UML and other software development methodologies.
  • Strong understanding of Clinical workflows of the EHR systems.
  • Understanding of HL7 Interoperability standards will be preferable i.e., CCDA, Messages, and FHIR.
  • Strong analytical skills, exceptional interpersonal, verbal, and written communication skills, and a strong client-facing presence.
  • Hands-on MS SQL queries to define the usage of current DB architecture for the development team.
  • Understanding of Web API, XML, JSON, and any integration or interoperability framework.
  • Excellent documentation skills.
  • Competency in Microsoft applications including Word, Excel, Outlook, and SharePoint (Office 365 & Power Platform a plus)
  • Desire to take ownership, be creative with problem-solving, and proactively secure the objectives of the business.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Educate various teams within the organization when new features/functionalities are developed.
  • Active involvement in the EHR certifications team will be a plus.
  • Exceptional analytical and documentation skills.

The AR Representative is responsible for managing and following up on insurance claims, ensuring accurate and timely reimbursement for healthcare services. The role involves effective communication with insurance companies and clients to resolve billing issues and maintain healthy account receivables for Medcare MSO’s US-based healthcare clients

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

  • Diagnose and resolve technical problems through effective troubleshooting and communication.

  • Escalate unresolved issues to higher-level technical staff when necessary.

Job Summary:

Medcare MSO is one of the largest USA-based Healthcare IT company in Pakistan, with 1000+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. 

We are seeking a dynamic and creative Branding / Social Media Executive to strengthen our digital presence and elevate the brand positioning of our healthcare technology solutions — particularly our EHR (Electronic Health Record) and PMS (Practice Management System) products. The ideal candidate will drive content strategy, manage social platforms, and ensure a consistent, engaging brand voice that enhances visibility, audience engagement, and overall brand equity.

Position: Branding Executive

Shift: Night (07:00 pm-04:00 am)

Location: 5T, 5th Avenue Plaza, Block T Gulberg 2, Lahore

Key Responsibilities:

  • Develop, plan, and execute social media campaigns across platforms (LinkedIn, Facebook, Instagram, X, YouTube, etc.) to build brand awareness and engagement.

  • Create, curate, and manage high-quality, visually appealing, and engaging content (graphics, videos, blogs, reels, and infographics).

  • Maintain a consistent and professional brand voice across all digital channels aligned with organizational values and tone.

  • Monitor engagement metrics, track campaign performance, and prepare monthly analytics reports with insights and recommendations for improvement.

  • Collaborate with internal design, product, and HR teams to support employer branding, event coverage, and promotional initiatives.

  • Ensure timely responses to followers and community interactions, maintaining reduced response time and improving engagement scores.

  • Assist in conceptualizing and executing digital campaigns to promote EHR and PMS solutions to target audiences.

  • Conduct competitor and trend analysis to identify opportunities for brand differentiation and growth.

  • Manage brand identity assets (logos, templates, taglines) and ensure consistency across all marketing materials.

Required Skills & Qualifications:

  • Bachelor’s degree in Marketing, Mass Communication, Media Studies, or a related field.
  • 1-2 years of hands-on experience in social media management, content creation, or digital branding.
  • Proven experience in driving measurable growth across social media platforms.

  • Strong creative and copywriting skills with the ability to tailor messages to diverse audiences.

  • Proficiency with tools such as Canva, Adobe Creative Suite, Buffer, Hootsuite, Meta Business Suite, or similar platforms.

  • Strong understanding of content marketing, analytics, and online audience behavior.

  • Excellent communication and collaboration skills to work effectively with cross-functional teams.

The Assistant Representative – Technical Representative will provide first-level technical support for medical billing and RCM systems. Responsibilities include troubleshooting software and system issues, coordinating with IT and operations teams for problem resolution, and maintaining logs of technical activities. The role requires attention to detail, strong communication, and a customer-focused approach

  • Follow up with insurance companies on unpaid or denied claims

  • Analyze and resolve billing issues to ensure timely reimbursements

  • Maintain accurate records of all communication and claim statuses

  • Collaborate with other departments to streamline billing processes

  • Meet daily/weekly performance metrics and targets

Assist in completing provider enrollment and re-credentialing applications.
Verify provider credentials and maintain up-to-date records in databases and systems.
Coordinate with insurance companies and healthcare providers to ensure timely credentialing.
Follow up on submitted applications and resolve any discrepancies or pending issues.
Maintain confidentiality and accuracy of provider documentation.
Communicate professionally with clients, payers, and internal teams.
Ensure compliance with company policies and industry regulations.
Support the credentialing team in day-to-day administrative tasks.