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Assistant Representative Billing
2025-11-25
Faisalabad
Need a replacement biller to keep things smoother, Medical Biller / Data Entry Specialist is responsible for accurately entering patient, insurance, and billing data into the healthcare management system; preparing and submitting medical claims to insurance companies. Generate and review aging reports to follow up on unpaid claims. Assist with other billing and administrative tasks as assigned.
Business Development Executive
2025-11-18
Lahore
Medcare MSO is the 3rd largest USA-based Healthcare IT company in Pakistan, with 1000+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are looking forward to onboarding Business Development Representatives. The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Position: Business Development ExecutiveShift Timing: 07:00pm-04:00amLocation: MMalam, Lahore Responsibilities Prospect and develop new business sales opportunities through multi-channel cold outbound calls, emails, and social outreach Engage with prospects through emails and phone calls to learn about their needs. Qualify sales leads by conducting high level conversations with executives Strategize with team members to innovate & improve the overall sales development process Conduct sales development best practices with email marketing and cold calling. Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans Requirements Minimum degree bachelor’s or above 1-2 years of professional quota carrying B2B Sales and or SAAS Sales. Has experience cold calling, qualifying inbound leads, and handling customer/prospect objectives Strong work ethic with confidence to work autonomously Excellent written and oral communication, organizational, and analytical skills. Knowledge of LinkedIn Sales navigator.
Senior Business Analyst
2025-11-17
Lahore
Medcare MSO is the 3rd largest USA-based Healthcare IT company in Pakistan, with 800+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are looking for a Senior Business Analyst ((Healthcare IT-EHR) (full-time, office-based position)) to join our Software Development Team in our Lahore office. You will work with other business analysts and product managers to define and finalize the customer requirements. Your JD will include performing detailed requirements analysis, documenting business processes, writing user stories, acceptance criteria, agile breakdown of requirements, and performing user acceptance testing along with the product manager. You will also have to conduct demos and walkthroughs for different stakeholders. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. Position: Senior Business Analyst (Healthcare IT-EHR) Shift: Morning Location: 5T, 5th Avenue Plaza, Block T Gulberg 2, Lahore Job Description Evaluating business processes, anticipating requirements, uncovering areas for improvement, and documentation of requirements. Active involvement in discussions with business stakeholders to enlist the business requirements. Writing acceptance criteria based on provided user stories by the Product owner(s). Creation of mockups, wireframes, and demonstrations to the stakeholders to collect feedback and purpose changes. Creation of logical workflows of gathered requirements through UML diagrams. Gathering critical information from meetings with various stakeholders and producing useful documentation along with technical/domain details. Ensuring provided solutions to a problem, meet customer business needs and requirements. Effectively communicating your insights and plans to cross-functional team members. Working closely with the development team and product owner. Ensuring the definition of done in UAT’s session based on defined acceptance criteria in user stories. Staying up to date on the latest process and IT advancements to automate and modernize systems. Creating documents to outline the proposed changes and the steps involved Job Requirements Minimum Bachelor’s degree in IT or CS. Minimum 4+ years of proven experience as a business/system analyst in US health care IT. Understanding of UML and other software development methodologies. Strong understanding of Clinical workflows of the EHR systems. Understanding of HL7 Interoperability standards will be preferable i.e., CCDA, Messages, and FHIR. Strong analytical skills, exceptional interpersonal, verbal, and written communication skills, and a strong client-facing presence. Hands-on MS SQL queries to define the usage of current DB architecture for the development team. Understanding of Web API, XML, JSON, and any integration or interoperability framework. Excellent documentation skills. Competency in Microsoft applications including Word, Excel, Outlook, and SharePoint (Office 365 & Power Platform a plus) Desire to take ownership, be creative with problem-solving, and proactively secure the objectives of the business. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Educate various teams within the organization when new features/functionalities are developed. Active involvement in the EHR certifications team will be a plus. Exceptional analytical and documentation skills.
Assistant Representative AR
2025-11-12
Faisalabad
The AR Representative is responsible for managing and following up on insurance claims, ensuring accurate and timely reimbursement for healthcare services. The role involves effective communication with insurance companies and clients to resolve billing issues and maintain healthy account receivables for Medcare MSO’s US-based healthcare clients
Assistant Representative Technical Support
2025-11-12
Faisalabad
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical problems through effective troubleshooting and communication. Escalate unresolved issues to higher-level technical staff when necessary.
Branding Executive
2025-11-12
Lahore
Job Summary: Medcare MSO is one of the largest USA-based Healthcare IT company in Pakistan, with 1000+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are seeking a dynamic and creative Branding / Social Media Executive to strengthen our digital presence and elevate the brand positioning of our healthcare technology solutions — particularly our EHR (Electronic Health Record) and PMS (Practice Management System) products. The ideal candidate will drive content strategy, manage social platforms, and ensure a consistent, engaging brand voice that enhances visibility, audience engagement, and overall brand equity. Position: Branding Executive Shift: Night (07:00 pm-04:00 am) Location: 5T, 5th Avenue Plaza, Block T Gulberg 2, Lahore Key Responsibilities: Develop, plan, and execute social media campaigns across platforms (LinkedIn, Facebook, Instagram, X, YouTube, etc.) to build brand awareness and engagement. Create, curate, and manage high-quality, visually appealing, and engaging content (graphics, videos, blogs, reels, and infographics). Maintain a consistent and professional brand voice across all digital channels aligned with organizational values and tone. Monitor engagement metrics, track campaign performance, and prepare monthly analytics reports with insights and recommendations for improvement. Collaborate with internal design, product, and HR teams to support employer branding, event coverage, and promotional initiatives. Ensure timely responses to followers and community interactions, maintaining reduced response time and improving engagement scores. Assist in conceptualizing and executing digital campaigns to promote EHR and PMS solutions to target audiences. Conduct competitor and trend analysis to identify opportunities for brand differentiation and growth. Manage brand identity assets (logos, templates, taglines) and ensure consistency across all marketing materials. Required Skills & Qualifications: Bachelor’s degree in Marketing, Mass Communication, Media Studies, or a related field. 1-2 years of hands-on experience in social media management, content creation, or digital branding. Proven experience in driving measurable growth across social media platforms. Strong creative and copywriting skills with the ability to tailor messages to diverse audiences. Proficiency with tools such as Canva, Adobe Creative Suite, Buffer, Hootsuite, Meta Business Suite, or similar platforms. Strong understanding of content marketing, analytics, and online audience behavior. Excellent communication and collaboration skills to work effectively with cross-functional teams.
Assistant Representative Technical Support
2025-10-24
Faisalabad
The Assistant Representative – Technical Representative will provide first-level technical support for medical billing and RCM systems. Responsibilities include troubleshooting software and system issues, coordinating with IT and operations teams for problem resolution, and maintaining logs of technical activities. The role requires attention to detail, strong communication, and a customer-focused approach
Assistant Representative AR Authorization
2025-10-09
Faisalabad
Follow up with insurance companies on unpaid or denied claims Analyze and resolve billing issues to ensure timely reimbursements Maintain accurate records of all communication and claim statuses Collaborate with other departments to streamline billing processes Meet daily/weekly performance metrics and targets
Assistant Representative Credentialing
2025-10-07
Faisalabad
Assist in completing provider enrollment and re-credentialing applications.Verify provider credentials and maintain up-to-date records in databases and systems.Coordinate with insurance companies and healthcare providers to ensure timely credentialing.Follow up on submitted applications and resolve any discrepancies or pending issues.Maintain confidentiality and accuracy of provider documentation.Communicate professionally with clients, payers, and internal teams.Ensure compliance with company policies and industry regulations.Support the credentialing team in day-to-day administrative tasks.
Scheduling Coordinator
2025-10-06
Faisalabad
Enter and update patient information, medical records, and billing details in the database.Verify and cross-check data for accuracy, completeness, and consistency.Maintain confidentiality of sensitive patient information at all times.Identify and correct data entry errors and report discrepancies to the supervisor.Coordinate with team members and other departments for clarification of data.Ensure timely completion of assigned data entry tasks.Follow company policies, procedures, and data security protocols.
Talent Acquisition Executive
2025-10-06
Lahore
Medcare MSO is one of the largest USA based Healthcare IT company in Pakistan, with1000+ people on board. We implement best practices and adopt state-of-the art technology tools to achieve results. Medcare MSO is seeking an energetic and detail-oriented Talent Acquisition Executive to support full-cycle recruitment across technical and non-technical departments. The ideal candidate will be passionate about building high-performing teams, ensuring an excellent candidate experience, and contributing to organizational growth through efficient and data-driven hiring practices. Title: Talent Acquisition Executive Location: Lahore (On-site) Experience: 1–2 Years Timings: 1:00pm/2:00pm – 10:00pm/11:00pm Reports To: Lead Talent Acquisition and HRBP Key Responsibilities Manage end-to-end recruitment: job posting, sourcing, screening, interviewing, and onboarding. Collaborate with department heads to understand hiring needs and create job descriptions. Source candidates via LinkedIn Recruiter, job boards, and professional networks. Maintain recruitment dashboards and track key metrics (time-to-fill, offer acceptance rate, etc.). Ensure smooth coordination of interviews and timely communication with candidates. Support employer branding initiatives and represent the company in career fairs or online campaigns. Ensure compliance with recruitment policies and contribute to process improvement. Qualifications & Skills Bachelor’s degree in human resources, Business Administration, or a related field. 1–2 years of experience in recruitment with exposure to technical hiring Experience working software development environments. Hands-on experience with LinkedIn Recruiter, job portals (Rozee, indeed, etc.), and ATS/HRIS systems. Strong communication, negotiation, and relationship-building skills. Analytical mindset with attention to detail and ability to handle multiple requisitions. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Business Development Executive
2025-10-01
Lahore
Medcare MSO is the 3rd largest USA-based Healthcare IT company in Pakistan, with 1000+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are looking forward to onboarding Business Development Representatives. The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Responsibilities Prospect and develop new business sales opportunities through multi-channel cold outbound calls, emails, and social outreach Engage with prospects through emails and phone calls to learn about their needs. Qualify sales leads by conducting high level conversations with executives Strategize with team members to innovate & improve the overall sales development process Conduct sales development best practices with email marketing and cold calling. Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans Requirements Minimum degree bachelor’s or above Minimum of 2 year of professional quota carrying B2B Sales and or SAAS Sales. Has experience cold calling, qualifying inbound leads, and handling customer/prospect objectives Strong work ethic with confidence to work autonomously Excellent written and oral communication, organizational, and analytical skills. Knowledge of LinkedIn Sales navigator
IT Support Executive
2025-10-01
Lahore
Medcare MSO is seeking a skilled and motivated IT Support Executive with 4+ years of experience. The ideal candidate will have strong troubleshooting expertise, a solid understanding of system security, and hands-on experience with FHIR standards and EHR integrations. In this role, you will be responsible for ensuring the reliability, efficiency, and compliance of our IT infrastructure while contributing to the development and integration of healthcare solutions. This position offers an exciting opportunity to leverage technology in improving healthcare delivery within a leading clinical laboratory environment Position: IT Support Executive Shift timings: 7:00pm-4:00am Location: Lahore (on-site) Responsibilities: Responsible for installing and configuring computer hardware, software, systems, networks, printers, and scanners. Responsible for monitoring and maintaining computer systems and networks Responding promptly to service issues and requests Responsible for management, control and monitoring and monitoring of server infrastructure Responsible for management, control, and monitoring of server infrastructure Responsible for firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution of devices Responsible for the setup and configuring of DNS, Active directory, Proxy server, MIKROTIK router, and network devices Configuration, UBIQUITI Aps Management via unified controller and LAN Management on CISCO switches. Skills/Attributes Required Bachelor’s degree in Information Technology, computer science, information systems, or a related field (BCS, BSIT. BS(CS), or, MS degree in IT, CS, OR Information science) 4+ years of experience working in IT operations Strong knowledge of Microsoft-based operating systems with an emphasis on Windows desktop technologies, (Windows 7, Windows 10) Windows Server OS, and Linux. Excellent working knowledge of computer systems, security, network and systems administration, database, and data storage, and VoIP systems Experienced using and troubleshooting Microsoft Office (MS Word, Excel, PowerPoint, and Visio) Good understanding of PC hardware setup and configuration Good English language skills (both written and verbal) MCSE, Cloud Service Experience should be preferred.
AR Representative
2025-09-30
Lahore
Medcare MSO is the 3rd largest USA-based medical billing and RCM organization inPakistan, with 1000+ people on board. We implement best practices and adopt state-ofthe-art technology tools to achieve results. We are seeking AR Representative who willwork with the team of accounts receivables for denial fixation, make sure the maximumnumber of reimbursements are received. Another responsibility of the ARRepresentative will be to maintain accurate records of the work for the documentationpurposes. Responsibilities:• Recognize and analyze denial claims.• Make sure each data is added correctly, if there is any mismatched orincorrect data found, it is then added into another sheet to report it to theTeam Lead• Re-checking of data includes, Name, DOB, Claim no etc.• Send data to the senior for a timely follow-up on pending issues from clientsor Client Services Department• After resolving the categorized claim, resubmit the claim to the insurancecompany with all the supporting documentation.• Keep track of denial rates, trends, and resolution time to assess theeffectiveness of denial management efforts.• Identifying process of payments for the billed claims• Check the status of claims billed and number of payments received againstthem. Requirements/Skills: • Bachelor’s degree in any field• 1-3 Years of prior similar experience• Attention to detail and accuracy.• Efficient learning ability• Ability to work in a fast-paced, deadline-driven environment.• Proficiency in computer skills, including Microsoft Office and generalsoftware.• Multitasking• Strong communication and collaboration skills
PRO and Security Manager
2025-09-30
Lahore
Medcare MSO is one of the largest USA-based Healthcare IT organization in Pakistan, with 950+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are seeking a seasoned and disciplined PRO and Security Manager, preferably a retired Colonel or Major from the Pakistan Army, to oversee public office coordination, security management, protocol duties, and strategic representation for the organization. The ideal candidate will bring strong leadership, high-level government and law enforcement liaisons, and exceptional administrative discipline to ensure the smooth functioning of external affairs and internal security protocols. Title: PRO and Security Manager Shift Timing: Afternoon Location: Lahore Key Responsibilities: Public Relations & External Affairs: Represent the organization in interactions with government agencies, regulatory bodies, and public sector offices. Facilitate official correspondence, licensing, and regulatory documentation with ministries and public departments. Manage corporate protocol during official visits, inspections, and government relations. Maintain strong liaisons with law enforcement, civil administration, and intelligence units to support business continuity. Security Management: Design and implement a robust physical security strategy for office premises and operational facilities. Supervise security personnel, ensuring training, discipline, and adherence to standard operating procedures (SOPs). Conduct regular risk assessments, vulnerability audits, and emergency preparedness drills. Respond to and investigate security breaches, threats, or incidents; lead crisis response operations. Coordinate with law enforcement agencies for intelligence-sharing and incident management. Administrative Oversight: Assist in the management of fleet, transport, and protocol services. Supervise administrative staff related to security and reception functions. Develop policies and reports related to security and PR activities. Qualifications & Experience: Retired Colonel/Major from Pakistan Army (mandatory). Proven 5+ years of corporate experience in handling security operations, public protocol, and administrative functions in the corporate or public sector. Strong network in government, civil, and law enforcement agencies. Excellent communication, negotiation, and interpersonal skills. Knowledge of modern security technology and systems is a plus.
Principal Business Analyst
2025-09-30
Lahore
Medcare MSO is one of the largest USA-based Healthcare IT companies operating in Pakistan, with 1000+ professionals on board. We are committed to delivering cutting-edge software solutions for the healthcare and medical billing industry. We are seeking a detail-oriented and analytical Principal Business Analyst-MIPS with a strong background in EHR systems and CMS quality reporting programs. The ideal candidate will have in-depth knowledge of MIPS, QPP requirements, and clinical quality measures, coupled with expertise in workflow evaluation, dashboard optimization, and regulatory compliance. This role requires exceptional skills in requirement gathering, data visualization, and stakeholder communication to ensure accurate, efficient, and compliant reporting processes. Position: Principal Business Analyst – MIPS & Quality Reporting (EHR) Shift timings: 9:00 am – 6:00 pm Location: Lahore (on-site) Responsibilities: Evaluate EHR workflows and business processes to ensure compliance with CMS MIPS and QPP requirements. Analyze measure specifications and anticipate reporting requirements, identifying areas for improvement. Actively participate in discussions with business stakeholders, clinical teams, and providers to gather MIPS-related requirements. Design, review, and optimize MIPS, Quality Measures, and Performance Tracking Dashboards for accuracy, usability, and provider adoption. Prepare acceptance criteria, use cases, and test scenarios for MIPS and quality reporting modules. Create wireframes, mockups, and workflow diagrams to visualize reporting processes, dashboard layouts, and data flows. Develop logical workflows for MIPS data capture. Gather critical information from meetings with various stakeholders and produce documentation with both technical and domain-specific details. Ensure that implemented solutions meet CMS guidelines and align with provider business needs. Communicate insights, measure performance trends, and improvement plans to cross-functional teams. Collaborate closely with development, product, and compliance teams for timely delivery of MIPS-related features. Validate MIPS functionalities in UAT sessions, ensuring alignment with defined acceptance criteria. Stay up-to-date on CMS MIPS program updates, measure changes, and regulatory advancements to improve reporting processes. Create detailed documentation outlining MIPS implementation, data submission steps, and provider guidance. Requirements: Minimum Bachelor’s degree in IT or CS. Minimum 5+ years of proven experience as a business/system analyst in US healthcare IT, preferably with MIPS/QPP. Strong understanding of MIPS categories (Quality, Promoting Interoperability, Improvement Activities, Cost) and measure reporting. Familiarity with EHR clinical workflows and regulatory compliance standards (ONC, CMS). Understanding of interoperability and data exchange standards (FHIR, HL7, CCDA, QRDA). Strong analytical skills, exceptional interpersonal, verbal, and written communication skills, and a strong client-facing presence. Hands-on experience with SQL queries to extract and validate performance data. Understanding of Web API, XML, JSON, and integration frameworks related to quality reporting. Excellent documentation skills for both technical and non-technical audiences. Proficiency in Microsoft Office Suite and collaboration tools (Excel, Word, SharePoint, Power BI a plus). Ability to work cross-functionally, influence stakeholders, and drive compliance-focused initiatives. Experience in provider education and support for MIPS data submission and performance improvement. Active involvement in EHR certification and compliance-related initiatives is a plus. Strong problem-solving mindset with ownership and initiative to improve processes.
Software Engineer
2025-09-30
Lahore
We are seeking a proactive and detail-oriented Software Engineer with 3–4 years of experience in full-stack web application development using .NET Core, Angular, and SQL Server. The ideal candidate is passionate about writing clean, scalable code and delivering solutions that meet real-world business needs. You will be involved in developing enterprise-level applications, collaborating with cross-functional teams, and building APIs and frontend interfaces. This role is an excellent opportunity for someone looking to grow in a modern software engineering environment, especially in the healthcare and medical billing domain. Position: Software Engineer (Full-stack)-Rule Engine Shift timings: 9:00 am – 6:00 pm Location: Lahore (on-site) Key Responsibilities: Develop and maintain responsive, high-performance web applications using .NET Core and Angular. Design, develop, and consume RESTful APIs for seamless integration between frontend and backend systems. Write and optimize complex queries, stored procedures, and database structures using SQL Server. Collaborate with UI/UX designers, Business Analysts, senior developers, and QA teams to implement new features and enhancements. Troubleshoot, debug, and optimize application performance across the stack. Follow best practices for code quality, maintainability, and scalability. Participate in daily standups, sprint planning, and peer code reviews as part of the Agile development process. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Software Engineering, or a related field. 3–4 years of hands-on experience in: .NET Core / ASP.NET Core Angular (version 8+) SQL Server / T-SQL Solid understanding of OOP, MVC, and REST API development. Familiarity with HTML5, CSS3, JavaScript/TypeScript. Experience using Git for version control. Experience or exposure to Medical Billing systems or Healthcare applications. Understanding of HIPAA compliance and healthcare data workflows. Familiarity with rule-based engines or custom logic-driven systems (e.g., claims rules, payer rules). Experience with Entity Framework Core and repository/unit of work patterns. Basic knowledge of Azure DevOps, CI/CD pipelines, or Docker containers. Authentication and authorization methods such as JWT, OAuth2, or role-based access control. Exposure to Agile methodologies (Scrum, Kanban).
Executive Content Writer
2025-09-30
Lahore
Medcare MSO is one of the largest USA-based Healthcare IT company in Pakistan, with 1000+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are looking for a Content Writer for our Lahore office in the Afternoon shift. Content Writer will be joining our editorial team and enriching our websites, writing new blog posts, guides, and marketing copy. You will join a very collegial and professional team, where you will be able to collaborate and exchange knowledge and expertise in your field to provide the highest level of support. Position: Content Writer Location: 5T, 5th Avenue Plaza, Block T Gulberg 2, Lahore Duties/Responsibilities Research industry-related topics Write clear marketing copy to promote our products/services Prepare well-structured drafts Proofread and edit blog posts before publication Submit work to editors for input and approval Coordinate with the marketing team to illustrate articles Conduct simple keyword research and use SEO guidelines to increase web traffic Ensure all-around consistency (style, fonts, images, and tone) Update website content as needed Requirements and skills Bachelor’s of English, Journalism, Marketing, or any relevant field Proven work experience of a minimum of 3 years as a Content Writer, Copywriter, or a similar role Portfolio of published articles Experience doing research using multiple sources Familiarity with web publications Excellent writing and editing skills in English Ability to meet deadlines Good communication and interpersonal skills
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