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Lahore

Assistant Representative Technical Support

  • 2025-11-08
  • Faisalabad

The Assistant Representative – Technical Representative will provide first-level technical support for medical billing and RCM systems. Responsibilities include troubleshooting software and system issues, coordinating with IT and operations teams for problem resolution, and maintaining logs of technical activities. The role requires attention to detail, strong communication, and a customer-focused approach

Assistant Representative AR Authorization

  • 2025-10-24
  • Faisalabad

  • Follow up with insurance companies on unpaid or denied claims

  • Analyze and resolve billing issues to ensure timely reimbursements

  • Maintain accurate records of all communication and claim statuses

  • Collaborate with other departments to streamline billing processes

  • Meet daily/weekly performance metrics and targets

Assistant Representative Credentialing

  • 2025-10-25
  • Faisalabad

Assist in completing provider enrollment and re-credentialing applications.
Verify provider credentials and maintain up-to-date records in databases and systems.
Coordinate with insurance companies and healthcare providers to ensure timely credentialing.
Follow up on submitted applications and resolve any discrepancies or pending issues.
Maintain confidentiality and accuracy of provider documentation.
Communicate professionally with clients, payers, and internal teams.
Ensure compliance with company policies and industry regulations.
Support the credentialing team in day-to-day administrative tasks.

Scheduling Coordinator

  • 2025-10-14
  • Faisalabad

Enter and update patient information, medical records, and billing details in the database.
Verify and cross-check data for accuracy, completeness, and consistency.
Maintain confidentiality of sensitive patient information at all times.
Identify and correct data entry errors and report discrepancies to the supervisor.
Coordinate with team members and other departments for clarification of data.
Ensure timely completion of assigned data entry tasks.
Follow company policies, procedures, and data security protocols.

Talent Acquisition Executive

  • 2025-10-31
  • Lahore

Medcare MSO is one of the largest USA based Healthcare IT company in Pakistan, with1000+ people on board. We implement best practices and adopt state-of-the art technology tools to achieve results. Medcare MSO is seeking an energetic and detail-oriented Talent Acquisition Executive to support full-cycle recruitment across technical and non-technical departments. The ideal candidate will be passionate about building high-performing teams, ensuring an excellent candidate experience, and contributing to organizational growth through efficient and data-driven hiring practices.

 

Title: Talent Acquisition Executive

Location: Lahore (On-site)

Experience: 1–2 Years

Timings: 1:00pm/2:00pm – 10:00pm/11:00pm

Reports To: Lead Talent Acquisition and HRBP

 

Key Responsibilities

  • Manage end-to-end recruitment: job posting, sourcing, screening, interviewing, and onboarding.
  • Collaborate with department heads to understand hiring needs and create job descriptions.
  • Source candidates via LinkedIn Recruiter, job boards, and professional networks.
  • Maintain recruitment dashboards and track key metrics (time-to-fill, offer acceptance rate, etc.).
  • Ensure smooth coordination of interviews and timely communication with candidates.
  • Support employer branding initiatives and represent the company in career fairs or online campaigns.
  • Ensure compliance with recruitment policies and contribute to process improvement.

Qualifications & Skills

  • Bachelor’s degree in human resources, Business Administration, or a related field.
  • 1–2 years of experience in recruitment with exposure to technical hiring
  • Experience working software development environments.
  • Hands-on experience with LinkedIn Recruiter, job portals (Rozee, indeed, etc.), and ATS/HRIS systems.
  • Strong communication, negotiation, and relationship-building skills.
  • Analytical mindset with attention to detail and ability to handle multiple requisitions.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Business Development Executive

  • 2025-10-17
  • Lahore

Medcare MSO is the 3rd largest USA-based Healthcare IT company in Pakistan, with 1000+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are looking forward to onboarding Business Development Representatives.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

 

Responsibilities

  • Prospect and develop new business sales opportunities through multi-channel cold outbound calls, emails, and social outreach
  • Engage with prospects through emails and phone calls to learn about their needs.
  • Qualify sales leads by conducting high level conversations with executives
  • Strategize with team members to innovate & improve the overall sales development process
  • Conduct sales development best practices with email marketing and cold calling.
  • Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans

Requirements

  • Minimum degree bachelor’s or above
  • Minimum of 2 year of professional quota carrying B2B Sales and or SAAS Sales.
  • Has experience cold calling, qualifying inbound leads, and handling customer/prospect objectives
  • Strong work ethic with confidence to work autonomously
  • Excellent written and oral communication, organizational, and analytical skills.
  • Knowledge of LinkedIn Sales navigator

IT Support Executive

  • 2025-10-31
  • Lahore

Medcare MSO is seeking a skilled and motivated IT Support Executive with 4+ years of experience.  The ideal candidate will have strong troubleshooting expertise, a solid understanding of system security, and hands-on experience with FHIR standards and EHR integrations. In this role, you will be responsible for ensuring the reliability, efficiency, and compliance of our IT infrastructure while contributing to the development and integration of healthcare solutions. This position offers an exciting opportunity to leverage technology in improving healthcare delivery within a leading clinical laboratory environment

Position: IT Support Executive

Shift timings: 7:00pm-4:00am

Location: Lahore (on-site)

Responsibilities:

  • Responsible for installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Responsible for monitoring and maintaining computer systems and networks
  • Responding promptly to service issues and requests
  • Responsible for management, control and monitoring and monitoring of server infrastructure
  • Responsible for management, control, and monitoring of server infrastructure
  • Responsible for firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution of devices
  • Responsible for the setup and configuring of DNS, Active directory, Proxy server, MIKROTIK router, and network devices
  • Configuration, UBIQUITI Aps Management via unified controller and LAN Management on CISCO switches.

Skills/Attributes Required

  • Bachelor’s degree in Information Technology, computer science, information systems, or a related field (BCS, BSIT. BS(CS), or, MS degree in IT, CS, OR Information science)
  • 4+ years of experience working in IT operations
  • Strong knowledge of Microsoft-based operating systems with an emphasis on Windows desktop technologies, (Windows 7, Windows 10) Windows Server OS, and Linux.
  • Excellent working knowledge of computer systems, security, network and systems administration, database, and data storage, and VoIP systems
  • Experienced using and troubleshooting Microsoft Office (MS Word, Excel, PowerPoint, and Visio)
  • Good understanding of PC hardware setup and configuration
  • Good English language skills (both written and verbal)
  • MCSE, Cloud Service Experience should be preferred.

AR Representative

  • 2025-10-15
  • Lahore

Medcare MSO is the 3rd largest USA-based medical billing and RCM organization in
Pakistan, with 1000+ people on board. We implement best practices and adopt state-ofthe-art technology tools to achieve results. We are seeking AR Representative who will
work with the team of accounts receivables for denial fixation, make sure the maximum
number of reimbursements are received. Another responsibility of the AR
Representative will be to maintain accurate records of the work for the documentation
purposes.

Responsibilities:
• Recognize and analyze denial claims.
• Make sure each data is added correctly, if there is any mismatched or
incorrect data found, it is then added into another sheet to report it to the
Team Lead
• Re-checking of data includes, Name, DOB, Claim no etc.
• Send data to the senior for a timely follow-up on pending issues from clients
or Client Services Department
• After resolving the categorized claim, resubmit the claim to the insurance
company with all the supporting documentation.
• Keep track of denial rates, trends, and resolution time to assess the
effectiveness of denial management efforts.
• Identifying process of payments for the billed claims
• Check the status of claims billed and number of payments received against
them.

Requirements/Skills:

• Bachelor’s degree in any field
• 1-3 Years of prior similar experience
• Attention to detail and accuracy.
• Efficient learning ability
• Ability to work in a fast-paced, deadline-driven environment.
• Proficiency in computer skills, including Microsoft Office and general
software.
• Multitasking
• Strong communication and collaboration skills

PRO and Security Manager

  • 2025-10-15
  • Lahore

Medcare MSO is one of the largest USA-based Healthcare IT organization in Pakistan, with 950+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are seeking a seasoned and disciplined PRO and Security Manager, preferably a retired Colonel or Major from the Pakistan Army, to oversee public office coordination, security management, protocol duties, and strategic representation for the organization. The ideal candidate will bring strong leadership, high-level government and law enforcement liaisons, and exceptional administrative discipline to ensure the smooth functioning of external affairs and internal security protocols.

 

Title: PRO and Security Manager

Shift Timing: Afternoon

Location: Lahore

 

Key Responsibilities:

Public Relations & External Affairs:

  • Represent the organization in interactions with government agencies, regulatory bodies, and public sector offices.
  • Facilitate official correspondence, licensing, and regulatory documentation with ministries and public departments.
  • Manage corporate protocol during official visits, inspections, and government relations.
  • Maintain strong liaisons with law enforcement, civil administration, and intelligence units to support business continuity.

Security Management:

  • Design and implement a robust physical security strategy for office premises and operational facilities.
  • Supervise security personnel, ensuring training, discipline, and adherence to standard operating procedures (SOPs).
  • Conduct regular risk assessments, vulnerability audits, and emergency preparedness drills.
  • Respond to and investigate security breaches, threats, or incidents; lead crisis response operations.
  • Coordinate with law enforcement agencies for intelligence-sharing and incident management.

Administrative Oversight:

  • Assist in the management of fleet, transport, and protocol services.
  • Supervise administrative staff related to security and reception functions.
  • Develop policies and reports related to security and PR activities.

 

Qualifications & Experience:

  • Retired Colonel/Major from Pakistan Army (mandatory).
  • Proven 5+ years of corporate experience in handling security operations, public protocol, and administrative functions in the corporate or public sector.
  • Strong network in government, civil, and law enforcement agencies.
  • Excellent communication, negotiation, and interpersonal skills.
  • Knowledge of modern security technology and systems is a plus.
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