The AR Representative is responsible for managing and following up on insurance claims, ensuring accurate and timely reimbursement for healthcare services. The role involves effective communication with insurance companies and clients to resolve billing issues and maintain healthy account receivables for Medcare MSO’s US-based healthcare clients
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Diagnose and resolve technical problems through effective troubleshooting and communication.
Escalate unresolved issues to higher-level technical staff when necessary.
Medcare MSO is one of the largest USA-based Healthcare IT company in Pakistan, with 1000+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results.
We are seeking a dynamic and creative Branding / Social Media Executive to strengthen our digital presence and elevate the brand positioning of our healthcare technology solutions — particularly our EHR (Electronic Health Record) and PMS (Practice Management System) products. The ideal candidate will drive content strategy, manage social platforms, and ensure a consistent, engaging brand voice that enhances visibility, audience engagement, and overall brand equity.
Position: Branding Executive
Shift: Night (07:00 pm-04:00 am)
Location: 5T, 5th Avenue Plaza, Block T Gulberg 2, Lahore
Develop, plan, and execute social media campaigns across platforms (LinkedIn, Facebook, Instagram, X, YouTube, etc.) to build brand awareness and engagement.
Create, curate, and manage high-quality, visually appealing, and engaging content (graphics, videos, blogs, reels, and infographics).
Maintain a consistent and professional brand voice across all digital channels aligned with organizational values and tone.
Monitor engagement metrics, track campaign performance, and prepare monthly analytics reports with insights and recommendations for improvement.
Collaborate with internal design, product, and HR teams to support employer branding, event coverage, and promotional initiatives.
Ensure timely responses to followers and community interactions, maintaining reduced response time and improving engagement scores.
Assist in conceptualizing and executing digital campaigns to promote EHR and PMS solutions to target audiences.
Conduct competitor and trend analysis to identify opportunities for brand differentiation and growth.
Manage brand identity assets (logos, templates, taglines) and ensure consistency across all marketing materials.
Proven experience in driving measurable growth across social media platforms.
Strong creative and copywriting skills with the ability to tailor messages to diverse audiences.
Proficiency with tools such as Canva, Adobe Creative Suite, Buffer, Hootsuite, Meta Business Suite, or similar platforms.
Strong understanding of content marketing, analytics, and online audience behavior.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
The Assistant Representative – Technical Representative will provide first-level technical support for medical billing and RCM systems. Responsibilities include troubleshooting software and system issues, coordinating with IT and operations teams for problem resolution, and maintaining logs of technical activities. The role requires attention to detail, strong communication, and a customer-focused approach
Follow up with insurance companies on unpaid or denied claims
Analyze and resolve billing issues to ensure timely reimbursements
Maintain accurate records of all communication and claim statuses
Collaborate with other departments to streamline billing processes
Meet daily/weekly performance metrics and targets
Assist in completing provider enrollment and re-credentialing applications.
Verify provider credentials and maintain up-to-date records in databases and systems.
Coordinate with insurance companies and healthcare providers to ensure timely credentialing.
Follow up on submitted applications and resolve any discrepancies or pending issues.
Maintain confidentiality and accuracy of provider documentation.
Communicate professionally with clients, payers, and internal teams.
Ensure compliance with company policies and industry regulations.
Support the credentialing team in day-to-day administrative tasks.
Enter and update patient information, medical records, and billing details in the database.
Verify and cross-check data for accuracy, completeness, and consistency.
Maintain confidentiality of sensitive patient information at all times.
Identify and correct data entry errors and report discrepancies to the supervisor.
Coordinate with team members and other departments for clarification of data.
Ensure timely completion of assigned data entry tasks.
Follow company policies, procedures, and data security protocols.
Medcare MSO is one of the largest USA based Healthcare IT company in Pakistan, with1000+ people on board. We implement best practices and adopt state-of-the art technology tools to achieve results. Medcare MSO is seeking an energetic and detail-oriented Talent Acquisition Executive to support full-cycle recruitment across technical and non-technical departments. The ideal candidate will be passionate about building high-performing teams, ensuring an excellent candidate experience, and contributing to organizational growth through efficient and data-driven hiring practices.
Title: Talent Acquisition Executive
Location: Lahore (On-site)
Experience: 1–2 Years
Timings: 1:00pm/2:00pm – 10:00pm/11:00pm
Reports To: Lead Talent Acquisition and HRBP
Key Responsibilities
Qualifications & Skills
Medcare MSO is the 3rd largest USA-based Healthcare IT company in Pakistan, with 1000+ people on board. We implement best practices and adopt state-of-the-art technology tools to achieve results. We are looking forward to onboarding Business Development Representatives.
The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities
Requirements
